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Terms and Conditions & Privacy Policy

Terms and Conditions

The sale or supply of all products and services from the Turanga Creek website are subject to the following terms and conditions:

  • Turanga Creek has the right to refuse the sale or supply of any product where we deem appropriate.
    • We won't sell wine to anyone who isn't 18 years old or over. By placing an order you confirm that you are at least 18 years old.
    • If you are buying a case of wine as a gift - the recipient must also be over 18 years old.
    • If on delivery we are in any doubt about the age of the recipient, we will request some form of ID. If the person receiving the wine is unable to produce appropriate ID, unfortunately we will be unable to leave the wine.
  • Every effort will be made to supply you with your order, however, we do not accept liability should we decline an order or fail to supply due to unforeseen circumstances.
  • Turanga Creek contracts third party Couriers for deliveries. We shall not be liable for failure to deliver on a timely basis due to causes beyond our control.
  • Liability limited to price of product.
  • No liability for consequential loss.

Payment

Payments may be made by Credit card. Credit card statements will show payment made to Turanga Creek Ltd.

Customs and Shipping

Individual countries have various laws for the importation of Goods. Turanga Creek Ltd will not accept any liability or make compensation payments for loss, damage, delayed delivery or parcels halted by customs and subject to inspection fees - Turanga Creek Ltd is not liable for these fees. We urge you to check your country's legislation for any items prohibited by any law, regulation or statute of any country or state to, or through which the items may be shipped.

Submissions

Turanga Creek Ltd appreciates hearing from its customers. By submitting your ideas, suggestions or other materials (your "submission") you grant Turanga Creek Ltd a perpetual, royalty-free, license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display your submission (in whole or in part) worldwide and to incorporate your submission in other works in any form, media, or technology now known or later developed without any notice or compensation to you.

Changes and Applicable Law

We reserve the right to make changes to our web site and the policies and conditions that govern the use of our web site at any time. We encourage you to review the web site and these terms regularly for any updates or changes. Your continued access or use of our web site shall be deemed your acceptance of these changes and the reasonableness of these standards for notice of changes. Use of the Turanga Creek web site and purchases of products from Turanga Creek Ltd shall be governed by and construed in accordance with the laws of the New Zealand, without giving effect to its conflict of law provisions. You agree that any legal action or proceeding between you and Turanga Creek shall be brought exclusively in New Zealand court.

Privacy Policy

This Privacy Policy governs the manner in which Turanga Creek Limited collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.turangacreek.co.nz/ website ("Site"). This privacy policy applies to the Site and all products and services offered by Turanga Creek Limited.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a formsubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Turanga Creek Limited collects and uses Users personal information for the following purposes:
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Changes to this privacy policy

Turanga Creek Limited has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Turanga Creek Limited
http://www.turangacreek.co.nz/
133 Whitford Park Road, Whitford, Auckland
(09) 5308936
info@turangacreek.co.nz

 

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